Senior Reliability Engineer, Digital Channels & CRM (Helsinki/Oulu)

Are you interested in developing solutions that impact the daily lives of over four million Finns? Would you like to work for a reliable and responsible employer that implements agile methodologies? Look no further, as these are realities for us. OP Group is not only the leading financial group in Finland but also the largest employer and one of the most significant software houses in the country.

As a player in the financial sector, we at OP Financial Group maintain high quality standards for services and reliability we offer. Operational reliability is a crucial competency area for us, and we prioritize it in all our systems and services. We insist on reliability, appropriateness, and accessibility, and we require your expertise to help us achieve these goals. Check out our expert position and apply today!

What is this role about?

We are looking for a new Senior Reliability Engineer to join our Channel Technologies -tribe. You will work as a part of the op.fi channel system team together with multiple development teams and stakeholders. As the Senior Reliability Engineer of op.fi, you represent one of the company’s main digital channels.

In this role, you will get the chance to navigate in a diverse technological landscape, handling integrations with multiple dependencies across different teams, and managing processes that transcend team boundaries. You will act as the technical expert within the system team and together with the team assume the responsibility for the ongoing development, accessibility, and enhancement of system reliability. 

In your position, main focus is placed on ensuring the reliability of our production environment, handling millions of daily transactions where incident detection and swift recovery are crucial. You' will take charge of maintaining operational readiness within production. You will also have the opportunity to influence the technical implementations in the area, and together we will tailor the role according to your expertise. Therefore, this role presents great opportunities for professional growth.

Your key areas of responsibility:

• Continuous monitoring of service production, detecting deviations, and leading technical expert tasks required for service recovery.

• Technical analysis of applications and environments, improving quality in collaboration with other team members

• Developing monitoring solutions for production environments and services and improving their utilization.

• Developing and maintaining guidelines and related documentation for production operations.

• Identifying improvement areas arising from production and verifying the implementations. You will collaborate with the other team members to ensure service accessibility and continuous improvement, acting as the owner from the perspective of production reliability and operations.

This opportunity is available in Helsinki or Oulu, depending on your preference. Like the rest of OP, we work flexibly, combining both office days and remote work.

What do we expect from you?

We appreciate if you already have strong experience in the technical maintenance of production systems, monitoring of (Java) based software components, and building alerts. Also experience of Application maintenance and operations is important for this role.

Here's a more detailed description of the skills we hope you possess:

• Kubernetes

• Web development

• Experience of application release and deployment process / DevOps practices

• Experience of selected monitoring solutions, for example Dynatrace and Splunk 

• RedHat Linux + scripting experience

Additionally, experience in the following will be helpful:

• Azure or other public cloud knowledge

• ServiceNow and Jira experience

• Knowledge of DB2 and PostgreSQL  

We also expect you to be capable of working independently, while possessing strong teamwork and communication skills, including collaborating with offshore teams. We wish ability to drive complex development projects. Fluent spoken and written English is a crucial part of our international environment.

Why OP? 

In internal surveys at OP, our employees often cite the work community and their highly skilled colleagues as the most rewarding aspects of their work. We take great pride in this. As a member of OP, you will join a company that is dedicated to developing the best products and services in the industry.

As an employer OP offers you a stable environment where people come first. Our people value good work-life balance and opportunities to learn and grow in their role. Our 70-20-10 model gives you a chance to focus on your professional development on your work time – by utilizing our very own OP Software Academy, for instance.

When you work for OP, you work with the best products and services in the field. In everyday life, it is, of course, very nice to work in an architecturally beautiful environment, in a location easily accessible from basically anywhere. As an OP employee, you are entitled to:

• Structured model for professional career advancement

• Possibility to enhance your own skillset while working with highly talented teams

• Comprehensive occupational healthcare

• Sport and cultural benefits

• Benefits and discounts on OP’s own products 

Sounds like your future role?

We are excited to have you join our team as soon as possible. To apply, please submit your application along with your salary expectations by Sunday 27.10.2024 through our recruitment system. For any further details regarding the position, feel free to contact Competence Lead Ismo Nurmela (tel. +358 40 546 7243 or ismo.nurmela(at)op.fi).

In the financial sector, our business is founded on trust and accountability, which is why the successful candidate will be checked for credit history and corporate connections, must take a drug test and a security clearance vetting made by the Finnish Security and Intelligence Service.

OP Financial Group - We have something in common

We at OP Financial Group highly respect diversity and equity. We want everyone to feel welcome and valued as part of our community. We appreciate diverse people, experiences, and viewpoints and we encourage everyone to apply for a job with us because we all have something in common.   

Owned by our customers, we are one of the most appealing employer and the leading financial services group in Finland. OP Financial Group employs over 14,000 professionals and our main task is to promote sustainable financial success, security, and well-being for our owner-customers and our operating region.

KY1 #LI-Hybrid